Capitals Find out, which pages of the integrated report concern the capitals.

Sustainability program

The sustainability program is a Group-wide program that provides the road map for sustainable development at FMG. The main objectives of the Strategy 2025 are broken down into individual initiatives and measures in the sustainability program.

Members of top management take responsibility for the initiatives in their division, while members of middle management are responsible for implementing the associated measures. Every year, dedicated discussions are held to determine qualitative and quantitative criteria for measuring target achievement. The targets form part of the performance-oriented remuneration for managers. Together, the strategy team and the managers assess the effectiveness of the individual initiatives and measures, and the degree to which they have been implemented.

Company and management

Material topics

 

Initiatives

 

Measures

 

Status 2019

 

Measure ends

 

SDG

1

The measure is expected to be completed by 2022 owing to delays in construction.

2

The measure was extended to 2022 because of the additional time needed to fulfill all of the basic organizational requirements needed to implement the concept.

3

The measure was extended to 2020 owing to delays over the course of the project.

Compliance and corporate governance

 

Targeted development and support of innovations with the support of all Group units

 

Development of innovations with the support of all Group units during market research and trend observation, evaluation and selection, as well as initiation and realization of ideas

 

Ongoing

 

Ongoing

 

8,
9

 

Examination of human rights issues as part of the national action plan for business and human rights

 

Risk analysis and process evaluation

 

60%

 

2020

 

Digitalization

 

Campus mobility

 

Booking of service vehicles via app

 

100%

 

2019 (completed)

 

9,
11

 

Digital offers for customers

 

Development of new digital products and services (for example, further development of the Passngr app, implementation of products, further development of the Wi-Fi portal)

 

Ongoing

 

2025

 

 

Future MAI IT

 

Adaptation of IT landscape to meet the international mobility needs of MAI consultants

 

25%

 

2020

 

Infrastructure development and sustainable building

 

Implementing energy-efficient and sustainable construction

 

Certifying selected buildings according to the standards of the German Sustainable Building Council (DGNB)

 

Ongoing

 

Ongoing

 

8,
11,
13

 

Demand-oriented and economic development of airport real estate

 

Planning of Node West 0

 

50%

 

2021

 

 

 

Procurement of affordable living space for FMG employees in coordination with the municipalities of the region

 

Ongoing

 

2025

 

 

 

Development of AirSite West and the northern development zone

 

60%

 

2021

 

 

Opening up new business units

 

Further development of the urban concept, LabCampus, and implementation of the LabCampus construction works (for example Airport Academy)

 

Ongoing

 

2025

 

 

Green IT

 

New construction of a Group computer center taking carbon neutrality into consideration

 

30%

 

2022 (extended)1

 

Customer focus

 

Ensuring the necessary quality and efficiency at the Munich Airport site

 

Developing, operating, monitoring, and coordinating the Group-wide continuous improvement process (passenger satisfaction data, ASQ, dialog management, etc.)

 

Ongoing

 

Ongoing

 

4,
9

 

 

Continuing and developing the quality and service offensive (5-star program)

 

Ongoing

 

Ongoing

 

 

Providing systems and technology to safeguard operations and future traffic trends

 

Design and realization of new technologies for passenger information

 

35%

 

2022 (extended)2

 

 

Tailor-made training courses and workshops on the subject of service and hospitality

 

Campus-wide workshops on verbal and nonverbal communication (body language), uniform service training on the campus

 

Ongoing

 

Ongoing

 

Landside access and traffic development

 

Improving rail access over the medium term

 

Supporting the planning approval process for the Erding ring closure (airport–Erding)

 

100%

 

2020 (completed early)

 

11

 

 

Erding ring closure: constructing first section to Schwaig

 

Ongoing

 

2021

 

 

 

Supporting the «Walpertskirchener Spange» project (planning approval process was initiated in March 2019)

 

Needs-based

 

2026

 

Air traffic development

 

Participation in international air traffic programs, as well as the provision of aviation infrastructure to ensure traffic safety and growth in traffic in the bottleneck

 

Creation of a ground coordinator concept within the framework of the SESAR project (Single European Sky ATM Research)

 

100%

 

2019 (completed)

 

11

 

Safeguarding Munich as an aviation location into the future

 

Efficient slot usage by increasing the number of passengers per flight

 

Ongoing

 

Ongoing

 

Off-campus growth

 

Internationalization

 

Establishment of a company in the USA

 

100%

 

2019 (completed)

 

9,
17

 

Restructuring and organizational development

 

Establishment of a process management system to standardize and optimize processes and procedures, as well as for quality assurance

 

50%

 

2020 (extended)3

 

Security and safety in aviation

 

Provision of aviation infrastructure to ensure traffic safety and growth in traffic in the bottleneck

 

Participation in research activities within the airport consortium SEAC 2020

 

Ongoing

 

Ongoing

 

15,
16,
17

 

 

Assurance and continuous improvement of safety and EASA compliance through operation of a safety management system

 

Ongoing

 

Ongoing

 

 

Keeping the bird strike rate to a minimum

 

Preventing potential collisions using sophisticated biotope management, for example by adjusting the mowing plan

 

Ongoing

 

Ongoing

 

 

Optimization of internal systems

 

Implementation of a full-scale exercise with numerous divisions of the FMG Group, Airport Rescue and Firefighting, Lufthansa, public aid organizations, as well as police and security authorities

 

100%

 

2019 (completed)

 

Linking transportation operators
(seamless travel)

 

Smart campus mobility

 

Establishment of structures to create networked campus mobility

 

Ongoing

 

Ongoing

 

11

Employees and society

Material topics

 

Initiatives

 

Measures

 

Status 2019

 

Measure ends

 

SDG

4

For the key topic of «occupational health and safety and health protection», a detailed measures program will also be published in the «Occupational health and safety, occupational medicine, and health management» annual report.

Occupational health and safety and health protection4

 

Optimizing occupational health and safety

 

Design of a Group-wide program of measures for systematically assessing risks presented by hazardous substances (EMKG, Federal Institute for Occupational Safety and Health)

 

100%

 

2019 (completed)

 

3

 

 

Establishing a central staff qualification management structure, for instance designing training measures for foreign assignments, designing online training modules for safety instructions

 

100%

 

2019 (completed)

 

 

 

Robotics: Development of a concept for the automation of processes in the ground handling service, in cooperation with Fraunhofer Institut

 

10%

 

2020

 

 

Developing occupational safety management

 

Introducing a process for recording and assessing employee satisfaction related to occupational health and safety

 

10%

 

2020

 

 

Making workstations more ergonomic by using innovative technology

 

Using innovative lifting aids in the baggage transportation system in Terminal 1

 

100%

 

2020 (completed early)

 

 

Integration of occupational health and safety into management processes

 

Implementation of additional key management figures, design and rollout of new reporting

 

60%

 

2020

 

 

Increasing efficiency

 

Maintaining employability of workforce by ensuring healthy working conditions and health services; restoration of employability for employees suffering from long-term illnesses; preventative occupational medicine, healthy workplace models and ergonomics advisory services, extension of the musculoskeletal program, redesign of canteens, and continuous improvement of employee catering; Health Lounge AeroGround as a model project

 

Ongoing

 

Ongoing

 

Employee training and recruitment

 

Covering the employee requirement qualitatively and quantitatively

 

Creation of succession programs and contemporary, requirements-oriented vocational training

 

Ongoing

 

Ongoing

 

4,
8

 

Future program: Demographics

 

Medium-term management of future personnel requirements and derivation of suitable measures, taking into consideration the potential from digitalization and process optimization, in order to remain successful and efficient despite a shortage of managers and demographics-related retirements

 

Ongoing

 

Ongoing

 

 

Employer marketing

 

Use of new formats in HR marketing, for example better addressing of candidates and target group-specific recruitment campaigns

 

Ongoing

 

Ongoing

 

Training and skills management

 

Refocusing the Group’s in-house professional development center

 

Redesigning the Airport Academy at Airsite West

 

60%

 

2020

 

17

Employee satisfaction

 

Increasing employer attractiveness internally and externally

 

Strengthening employee retention (for example, through targeted internal and external communication and events for Group employees)

 

Ongoing

 

Ongoing

 

4,
8

 

 

Performing employee surveys and ensuring improvement measures

 

Ongoing

 

Ongoing

 

 

 

Creating competitive employment conditions, for example through a bonus in respect of the income achieved or provision of accommodation for applicants and employees

 

Ongoing

 

Ongoing

 

 

Ensuring excellent leadership

 

Development of new training models for the Leadership Excellence Program

 

Ongoing

 

Ongoing

 

Generational change

 

Future program: Demographics

 

Support for cross-generational knowledge transfer through duplication of posts, training opportunities for employees with different levels of digital affinity

 

Ongoing

 

Ongoing

 

4

Equal opportunities and cultural diversity

 

Covering the employee requirement qualitatively and quantitatively

 

Equal participation of men and women in management positions within the Munich Airport Group

 

Ongoing

 

Ongoing

 

5

Bilateral communication with social stakeholder groups

 

Intensifying external communication

 

Maintaining the increased levels of PR work in Munich

 

Ongoing

 

2025

 

13,
17

 

Exchanges with interest groups in the aviation industry

 

Lobbying of the German Airports Association (ADV), the German Aviation Association (BDL), and the Airports Council International (ACI); collaboration with ACI Europe as an example: actively contributing to the ACI sustainability strategy

 

Ongoing

 

2025

 

 

Solidifying engagement in local politics

 

Speaking personally to local and political representatives in the airport region

 

Ongoing

 

Ongoing

 

 

Continuing to make sustainability and carbon-neutrality communication priorities

 

Conducting PR work to clarify the sustainability strategy

 

Ongoing

 

Ongoing

 

 

Maintaining and intensifying regional dialog through regular discussions with stakeholder groups

 

Preparing and hosting the regional reception

 

Ongoing

 

Ongoing

 

 

 

Preparing and hosting information events for associations and stakeholders

 

Ongoing

 

Ongoing

 

 

Helping to shape the legal framework conditions

 

Regular publication of political letters (topics, backgrounds)

 

Ongoing

 

Ongoing

 

 

 

Organization and convening of parliamentary evenings

 

Ongoing

 

Ongoing

 

 

Updating the Group strategy

 

Reinforcing communication of the Group strategy 2025

 

Ongoing

 

Ongoing

 

Sustainable procurement

 

Enhancing strategy development and sustainability management

 

Continuing to integrate sustainability criteria into supplier management

 

Ongoing

 

Ongoing

 

12

 

Creating transparent supplier and service relationships in the region

 

Providing information for suppliers/service providers (for example, creating information fliers for potential suppliers and service providers from the region)

 

Ongoing

 

Ongoing

 

 

 

Recording and publishing details of FMG sales in the region

 

Ongoing

 

Ongoing

 

Collaborating with regional partners

 

Accepting social responsibility in the non-profit sector (regional support in the areas of sport, social affairs, culture, education, and nature)

 

Continuing existing sponsorship agreements, examining new project requests on the basis of the FMG sponsorship principles and continuing intensive dialog with the sponsorship partners

 

Ongoing

 

Ongoing

 

17

Environmental and climate protection5

Material topics

 

Initiatives

 

Measures

 

Status 2019

 

Measure ends

 

SDG

5

For the «Environmental and climate protection» outlook, a detailed environmental program will be published in the annual environmental statement within the framework of the environmental management system according to EMAS-VO and DIN EN ISO 14001t.

Biodiversity

 

Establishing and developing environmental management

 

Developing and implementing a voluntary butterfly project within the framework of the Bavarian Environmental Pact (developing and implementing species protection measures for selected butterfly species on FMG areas)

 

100%

 

2020 (completed early)

 

15

 

 

Implementing measures from the «environmental protection public concept», for example, reports on mobile measurement campaigns (noise and air), publication of brochures on environmental topics, as well as participation in events such as BayernTourNatur and Münchner Nacht der Umwelt

 

Ongoing

 

Ongoing

 

Noise emissions and noise control

 

Accepting responsibility for pollution resulting from air traffic

 

Designing and enhancing a noise protection strategy (active noise protection, flying procedures e.g. CDO, flight paths, landing charges, passive noise protection, noise protection programs)

 

Ongoing

 

Ongoing

 

3

Sustainable use of resources

 

Establishing and developing environmental management

 

Recertifying FMG according to EMAS and DIN EN ISO 14001

 

Ongoing

 

Ongoing

 

6,
12

Greenhouse gas (CO2) and air pollutant emissions

 

Using renewable energy

 

Procurement of green electricity for customers in Scope 3

 

50%

 

2020

 

7,
13

 

 

Expansion of photovoltaic systems at Munich Airport

 

50%

 

2020

 

 

Becoming carbon-neutral by 2030

 

Developing a concept to make more use of renewable energy from photovoltaic systems

 

100%

 

2019 (completed)

 

 

 

E-mobility: Expanding charging infrastructure and procuring more electric vehicles

 

100%

 

2019 (completed)

 

 

 

Improving energy efficiency in existing stock

 

50%

 

2025

 

 

 

Converting the external lighting and apron lighting to LED technology

 

85%

 

2022

 

 

Developing a sustainable airport

 

Conceptual design of the Net Zero Carbon Initiative of the ACI

 

35%

 

2021

 

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